JOB
INTERVIEW
Introduction
Preparing
For Interviews
Closing
Tips
& Samples
Links
SEE
ALSO: FAQ:
Changing Careers
CREDITS: Much
of the material in this section came from the Career
Center for students’ Guidebook: Job
and Internship Guide. We are grateful for their permission
to edit and use these materials.
Introduction
CONGRATS - you’ve
been selected for an interview! Preparation builds confidence, and
the more prepared you are for an interview, the more successful the
outcome is likely to be. Understanding
the position, the department's mission, and anticipating and preparing
for difficult questions are the keys to maximizing your chances for
interview success.
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Preparing for Interviews
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Understand the Position
- Understand the
job duties and responsibilities for a particular role.
For example,
if you are interviewing to be a ___Assistant III, SAO II, or an Administrative
Analyst, be aware of the typical job duties and qualifications for
that specific position.
- At a minimum, review a copy of the job posting
and highlight specific qualifications.
If you are still unclear about
the nature of the position, review other open positions with the same
job title/classification and network to gain a better understanding
of the type of work you are pursuing.
- Do not be discouraged if you do not meet
all of the specified requirements. Instead, think about your
transferable skills and how you can demonstrate your ability to perform
the essential functions of the position.
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Check Out the Department
- Learn as much as you can about the department’s
mission and/or services. Information can be obtained
from:
- Understand how this department fits into UC Berkeley as a
whole.
The best place to start your research is on the department’s
website (go to http://www.berkeley.edu/a-z/a.shtml and
search the alphabetical listing for the department name—most departments have their
own website).
WHY IS THIS STEP SO IMPORTANT?
-
Research will help you formulate
thoughtful questions.
-
Through networking you can learn about opportunities in
your field of interest and pick up inside information that will
set you apart from other candidates.
- With this information, you will
be better able to explain why you are particularly interested
in working for the department. In some cases, understanding the
department might lead you to discover why it would not be the
best fit for you.
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Review Your Qualifications
Now that you know all about the position and the department, it’s
time to assess how your past experiences have prepared you.
When reviewing your qualifications, consider all experiences valuable
even if they do not directly relate to the position. Review the following:
-
Work experience
- Internships
- Volunteer experience
- Interests and hobbies
For each experience, identify the skills and areas of knowledge you
developed. Also, be able to say how the experience has prepared you
for the job for which you are applying.
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Expect Behavioral Based Interview Questions
Behavioral interviewing is popular with many search committees and
you should prepare for this type of interview. It is based on the premise
that past behavior is the best predictor of future behavior.
For example:
If you have shown initiative in a past project, the
belief is that you are likely to show initiative when you are working
for the department that is interviewing you.
Questions are designed
to:
- Determine if in your past
behavior you have demonstrated the required knowledge,
skills, and abilities identified for the job
- Focus on skill areas that are most important
to the hiring manager
You can prepare in advance by thinking
in detail about how your experiences match the skills, knowledge, and
abilities required for the position.
Behavioral
interview tips and examples (MS
Word or PDF)
Tips
for answering difficult interview questions (MS
Word or PDF)
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Practice, Practice, Practice!
Practicing your responses to specific questions will make you feel
more at ease with your responses and, in turn, will make you more confident.
Interview
practice tips (MS Word or PDF)
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Prepare for a Phone Interview
Increasingly, after reviewing your resume and cover letter, hiring
managers conduct phone interviews as a second screen before inviting
you to a panel interview. Don’t underestimate the importance
of making a positive impression during the telephone interview. Here
are the guidelines:
- Schedule the interview at a time when you can give it 100% of
your attention
- Take the phone call in a quiet place
- Jot down
key points you want to make and questions you want to ask ahead
of time
- Keep
a copy of your resume and the job description near the phone
- Ask for
clarification of questions being asked, if necessary, and think
out your responses clearly before you answer
- Always present the best of
your background and show your enthusiasm for the position
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Expect a Panel interview
At UC Berkeley we often conduct panel interviews. This means
two or more people interview you at the same time. The panel is comprised
of the Search Committee, and the hiring manager may or may not be on
the panel.
- Expect the Search Committee members to introduce
themselves prior to opening with their first scripted question.
- Search Committee
members are often either from the department where the position
is open, or they are some other kind of stakeholder (such as a
customer or client).
TIPS
When your interview is scheduled, ask for a list
of the Search Committee members and use Calnet
Directory Services (https://calnet.berkeley.edu/directory/)
to research who they are and their relationship to the open position. You
will be able to gain insight into the position by seeing the titles
and departments of the stakeholders.
Be sure to remember to try to make eye contact with all Search Committee
members during your interview.
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Prepare Questions to Ask Your Interviewers
By asking thoughtful questions, you have the opportunity to
demonstrate your interest in working for their department. Also, if
given an offer, you will be able to make an intelligent decision about
whether or not to accept.
Tips
on questions to ask during your interview (MS
Word or PDF)
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Closing the Interview
After you have finished your questions, you will probably hear a comment
similar to, “Well, if you don’t have anything else, that
should be all for today. Thanks for coming.” This is an opportune
time to make a strong closing statement by summarizing your qualifications
and expressing your interest in the position.
Closing Interview Sample Script
Here’s a sample script to get you started on your own personalized
closing:
“This sounds like an exciting opportunity—just the
kind I am looking for. I believe my (insert your most relevant
strengths and experience here) make me a good candidate for this
position. I look forward to the next step in the selection process.”